Support Service
With the increasing demand being placed on Care Homes, your requirements for pharmaceutical issues go well beyond dispensing and the delivery of prescriptions. Pharmacy Plus are able to offer your Care Home everything under one roof from training to waste management. Our pharmacists, technicians and customer care staff are available to support you as much as possible to help you exceed the National Minimum Standards.
Customer Care
Our team of Customer Care staff is on hand throughout the week to help answer any queries promptly and efficiently. Whether you would like to arrange for a new prescription to be collected or know the estimated arrival time of a prescription, the answer is a just phone call away.
Training
At our Head Office in Bristol, we hold regular monthly training sessions on a wide range of useful topics. Some of the common sessions regularly held include Wound Management, Syringe Drivers, Infection Control, Diabetes, Palliative Care, PEG Feeding and Continence Care. The Field staff can also provide training at your Home on topics such as Medicines Handling on request.
Waste Management
Unlike most high street pharmacies, Pharmacy Plus holds a Waste Carrier License allowing us to collect medication returns from your Care Home and take this to the incineration plant for destruction. Pharmacy Plus has a specially designed Returns procedure which also helps you comply with appropriate standards set out by the CSCI.
Inspection Visits
Most Primary Care Trusts (PCT) have a requirement for a pharmacist to visit the Care Home and offer advice on medication handling, storage and administration. Our pharmacists and technicians are familiar with all such processes and can provide regular visits and give appropriate advice to ensure you meet high standards.
Medication Reviews
One of the requirements for Care Homes under the National Minimum Standards is to ensure their Service Users have a regular medication review. To help you with this requirement, we have developed an innovative facility which provides recommendations on how therapy can be improved for your Service Users.
Our Locations
Pharmacy Plus Care Home Services are expanding throughout the UK. Click on the map to show the services centre near you. If you would like to find out whether your Care Home is covered by one of our Services Centres, please contact one of our Field Team.
Join Our Service
Remember, most of our products and services are FREE and joining Pharmacy Plus costs nothing as well. We will also make it very easy, and you can be assured of seamless transfer from your current supplier.